The BUTCH’S Advice Centre
Clear answers for a warmer home.
Understand your options, know what to expect and choose the right next step for your boiler and heating.
Servicing
What’s included in a boiler service?
Understand what an annual service involves, how to prepare and what happens if your engineer finds a fault.
Read the guide HomecareBoiler servicing or Homecare: which suits you?
Compare a one-off service, the Service Plan and Homecare breakdown cover before choosing.
Read the guide Heating adviceWhy does my boiler keep losing pressure?
What to note before calling an engineer when a sealed heating system repeatedly loses pressure.
Read the guide Boiler decisionsShould I repair or replace my boiler?
A practical way to compare repair costs, reliability and replacement options.
Read the guide Appointments & pricingWhat happens during an £80 diagnostic appointment?
How our diagnostic fee works, what to tell the office and when extra costs need your agreement.
Read the guide