General guidance from BUTCH’S Plumbing & Heating. Your appliance instructions and the findings from an individual assessment take priority.
Start with what you want covered
Do you want to arrange maintenance as needed, spread the cost of servicing, or include protection for eligible breakdowns? These are different services, so compare the scope as well as the monthly price.
One-off boiler servicing
You book and pay for an individual service. Repairs, replacement parts and future call-outs are separate. Tell the office about any existing problems so we can arrange the right appointment.
The £7.50 monthly Service Plan
The Service Plan costs £90 across 12 monthly payments and has a 12-month initial term. It includes annual gas boiler servicing, priority call-out booking, gas safety and heating checks, and radiator bleeding and balancing. It is a maintenance plan: call-outs, repairs and parts are charged separately. Check the Service Plan terms and service scheduling before joining.
Boiler, Heat and Gold Homecare
Standard monthly prices are £16.66 for Boiler Cover, £21.66 for Heat Cover and £28 for Gold Cover. Each includes annual servicing, with different levels of eligible repair cover. Cover has limits and exclusions, a 12-month minimum term and is subject to a satisfactory initial survey. Existing faults are excluded unless agreed in writing.
Choose around your circumstances
Check any manufacturer warranty and existing cover before paying for overlapping services. Compare the covered appliances, claim limits, exclusions and cancellation terms. Ask the office about your property or a current fault before signing up; a new plan should not be treated as confirmation that a current repair is covered.